Frequently Asked Questions
Everything you need to know about your IRONMAN performance gear.
What is the typical shipping time for high-performance equipment?
Standard shipping usually takes 3-5 business days. For specialized heavy equipment or customized triathlon gear, please allow up to 10 business days for delivery.
What is your return policy for athletic apparel?
We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, compression gear and swimwear must have the protective liner intact.
Do you offer international shipping for global athletes?
Yes, IRONMAN ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with measurements. We recommend measuring yourself while wearing your typical training undergarments for the most accurate fit.